De La Creme - Women's Mohair Blend Longline Winter Coat
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Product Code: 103
Colours: Navy, Silver, Camel
Sizes: UK 10 - 20
Brand: De La Creme
Made In England
Material
Outer: 65% Polyester, 33% Viscose, 2% Elastane
Inner: 100% Nylon
Care: Dry Clean Only
Item Description
Fastening: Single breasted
Long Sleeves
2 Slit Pockets
Lapel Detail
Fully Lined Inside
Note: Due to the difference between different monitors, the picture may not reflect the actual colour of the item. We guarantee the style is the same as shown in the pictures, but not the same performance on different bodies as on the model. Thank you!
We accept payment by any of the following methods:
PayPal
Please pay as soon as possible, as that will allow us to post your item to you sooner!
We offer FREE shipping on all orders!
Your order will be dispatched within 2 working days of receiving payment (Monday-Friday) and you should expect to receive it 3 to 5 days after dispatch (for orders sent using Economy Delivery). Express delivery orders should be received 1-2 days after dispatch.
In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.
If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not.
You must notify us of a return request within 14 days of purchase date. You can return a product for up to 30 days from the date you purchased it.
Any product you return must be in the same condition you received it and in the original packaging. If product is received not in original condition, we are not held liable to refund full amount or refund buyer at all as this breaches the terms of sale. Please read this prior to purchase.
See our other item
All our items take a minimum of 2 days for order processing prior to despatch. Should your desired item be out of stock then no need to worry, we are the only manufacturers of our items and if we have the colour fabric in stock, we will produce another one just for you in the desired size and colour.
Despatch Times and Delivery Method
Mainland UK
All mainland orders are despatched using express delivery as standard and should be received within 2 working days after despatch.
Any small/lightweight items will be dispatched using either Royal Mail or MyHermes. Delivery should be within 2-3 working days after despatch.
Non-Mainland UK
All non-mainland UK orders are dispatched using either Royal Mail or MyHermes. Delivery should be within 3-5 working days after despatch.
For express delivery option, orders will be sent using Royal Mail 1st Class Recorded Delivery. An order should be received within 1-2 working days after item despatch.
International Delivery
2 Delivery options depending on country and delivery method.
Road Economy - Items will be sent via standard delivery and should be received within 5 working days pending customs clearance.
Air Express - Items will be sent via express delivery and should be received within 2-3 working days pending customs clearance.
ARE THERE EXCESS CHARGES ON ITEMS FOR INTERNATIONAL BUYERS?
If you are an overseas buyer you may be subject to import duties and taxes, which are levied once the package reaches your country. Any additional charges for customs clearance must be covered by you; we have no control over these charges and can’t predict what they may be.
Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from De La Creme, you are considered the importer of the item and must comply with all laws and regulations of the country in which you are receiving the goods.
Finally, we cannot lower the price of the product/package in order to avoid customs fees. Please do not ask us to do so as we would be held accountable if caught lying.
Returns and Refunds
We accept returns for exchange/refund within 14 days of purchase.
Customer must notify us of return within 14 days of order.
If item is not requested return within 14 days of purchase, then we are not held liable to accept return
Items must be in condition as received, with tags and packaging where appropriate and sent via traceable means
We will replace damaged / faulty items. We are happy to exchange the item should it not fit.
If an item is not received in original condition, we are not held liable to give buyer full refund, or any refund as this breaches terms of sale. Please read this carefully prior to purchase.
We DO NOT refund postage unless a fault has occurred on our part.
Free UK Returns
We are pleased to announce we now provide free UK returns to customers. Having partnered with Collect+, we can provide you now with not only a smooth shopping experience, but also a smooth return process also. Making your shopping experience with us hassle free!
We DO NOT refund postage unless a fault has occurred on our part.
Returns Portal
Returns are super simple and free with Collect+
To start a return, please click HERE
